Shipping policy
Shipping
At House of Naiia, we are committed to delivering your order seamlessly. Each piece is carefully prepared before it leaves us.
All shipping timelines are estimates and may vary depending on location and external factors.
Processing Time
Pre-order items are processed and shipped out within 3-4 weeks.
In stock items are processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Canada
Standard shipping takes approximately 3 to 7 business days after dispatch.
Shipping rates are calculated at checkout.
Free standard shipping is available on orders over $100.
United States
Standard shipping takes approximately 5 to 10 business days after dispatch.
Shipping rates are calculated at checkout.
Free standard shipping is available on orders over $150.
International
Standard shipping takes approximately 10 to 21 business days after dispatch.
Shipping rates are calculated at checkout.
Duties, taxes, and customs fees are the responsibility of the customer.
Shipping Delays
Delivery timelines are estimates and may be affected by factors outside of our control.
Incorrect Addresses
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.